Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note that shipping and handling is non refundable.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt, proof of purchase or your order number.

Please note we are NOT responsible for any returns that are lost or damaged in transit. We highly suggest insuring any return packages.

It is best to send your return back in a box, bubble or padded envelope. Please note: Paper envelopes will rip during postal processing. We are not responsible for envelopes received without product.

Customers are responsible for the cost of shipping items back to Silver925Dream.

Send your return to:

Silver925Dream

1444 SW 102 AVE

Miami, Fl 33174

You can always contact us for any return question at silver925dream@gmail.com

‘Return to Sender’ is NOT an authorized return method. Any shipping charges incurred will be at customer’s expense.Damages and issues

Unfortunately, we cannot accept returns on sale items or gift cards.

Your refund will be issued in the form of payment you originally submitted for the purchase

Most refunds take 48 to 72 business hours to show up on your account. However, some cards, depending on the bank, can take 1 to 2 billing cycles to be reflected. Check with your card company to be sure they have received the refund.